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Delhi

Blood bank software for blood centres in Delhi

RAKT’s office is in Shalimar Bagh, Delhi, so implementation and support here happen from the same city rather than from a ticket queue. We have no Delhi customer we can name yet, and this page says so rather than implying one.

Our office

RAKT is based in Delhi

AN-4D, AN Block, Shalimar Bagh, Delhi 110088

We are not going to list unnamed “leading blood banks in Delhi” here. Our named customers are in Uttar Pradesh, and they are on the Uttar Pradesh page. What Delhi gets is implementation and support run out of the same city, and a reference call with a centre of your size in a neighbouring state.

Local context

What is different about running a blood centre in Delhi

Delhi is the densest concentration of tertiary care in the country, and that shapes demand more than population does. AIIMS, Safdarjung, RML and the large private hospital groups pull oncology, transplant, cardiac surgery and thalassaemia patients from across northern India, and every one of those specialties consumes components rather than whole blood: platelet concentrate at short notice and in quantity, leucodepleted red cells for repeat transfusion patients, plasma and cryoprecipitate held against surgical lists. A Delhi centre’s difficulty is rarely finding donors. It is holding the right component, of the right group, inside its shelf life, against demand that arrives in bursts.

That makes platelet management the sharpest test of a system here. A platelet concentrate has a shelf life measured in days rather than weeks, which means the expiry clock is the operational constraint and not an administrative detail. Expiry that waits for somebody to check a list on Monday morning is not expiry management at a centre issuing platelets daily; it has to act on its own, and the near-expiry view has to be something a technician looks at every shift while there is still time to move a unit. Apheresis products add their own tracking, with each donation producing a single high-value unit against a named patient more often than not.

The administrative difference is that Delhi centres report to the Delhi State Blood Transfusion Council rather than to a neighbouring state’s, which matters most for the substantial number of centres operating across the NCR boundary, a centre in Delhi and a centre in Noida under the same trust answer to two different councils in two different formats. Doing that from one system means the return has to be a generated report rather than a fixed one, which is the same argument as everywhere else and simply arrives sooner here.

The system

What a centre gets, in Delhi and everywhere else

The software does not vary by city. What varies is the council return format, and that is a setting rather than a version.

Bag entry to issue

One record per bag, created at collection and carried through grouping, TTI screening, component preparation, release to tested stock, crossmatch and issue. Every downstream register is a view of it rather than a second copy.

Gates that cannot be waved through

An untested or reactive unit cannot reach tested stock, and nobody at the counter can override that. Emergency release before crossmatch is the documented exception and is flagged on the request.

Statutory registers and the council return

Over a hundred registers generated from the operational record, plus a report builder for the format your state council asks for and nobody else does.

eRaktKosh, validated before it is sent

Submissions built from the bags already entered, checked against the national schema before sending, with the portal’s reply shown while you are still on the screen.

Camps on a tablet

Register donors at the camp, print the label on site, and reconcile the day’s collection into centre stock the same day rather than two days later from a paper sheet.

Named accounts, unlimited

Every action attributable to a person, permissions by role and centre, an append-only change history, and no per-user charge to make you ration logins across shifts.

Other places we can say something specific about

FAQ

Questions from centres in Delhi

Which blood centres in Delhi use RAKT?

None that we can name in Delhi yet, our office is here, our named customers are not, and we would rather tell you that than list unnamed “leading blood banks”. The six centres we can name are across Uttar Pradesh. Ask us for a reference call with a centre of your size and specialty mix and we will arrange it and stay off the line.

Do you support the Delhi State Blood Transfusion Council return format?

Yes, and the way to check that rather than take our word for it is to ask us to generate last month’s return from your real data during the demo, in the format your council currently asks for. The council return is the thing that varies most between states, which is why RAKT has a report builder rather than a fixed list of reports, and why a trust operating centres under two different councils can run both from one system.

Is RAKT installed at our centre or hosted?

Hosted. There is no server to buy, patch or back up at your centre, and statutory and eRaktKosh format changes reach you without a site visit. You need working connectivity at the counter; if that is genuinely unreliable at your site, we will tell you that an on-premise package is the better fit rather than sell you a frustrating one.

How long does implementation take in Delhi?

For a single centre, typically two to three days: donor records, donation history, deferrals and back stock imported, existing unit numbering and register formats preserved where you need continuity, and staff trained on their own workflow across the shifts they actually work rather than in one session.

What does it cost?

It is priced per blood centre and quoted after we have seen how you run, because licences, monthly bag volume, the modules you switch on and the history to migrate move the figure considerably. The cost page sets out every driver and the seven line items usually missing from a first quote.

Talk to a centre in Delhi before you talk to us

We will give you a reference centre and stay off the call. Then bring your register formats and your analyser models to the demo and we will run it on those.