Refund Policy

At RAKT, we strive to ensure that our customers have a seamless experience with our software products. However, we understand that issues may arise. This Refund Policy outlines the terms under which refunds may be provided:

Eligibility for Refund
Refunds are considered in the following scenarios:
1. A technical issue that prevents you from using the software and cannot be resolved by our support team within 14 days.
2. Accidental charges for subscription renewals, provided the request is made within 7 days of the charge.
3. Other valid reasons approved at the discretion of the RAKT team.

Non-Refundable Scenarios
Refunds will not be provided in the following cases:
1. Change of mind after purchasing a subscription.
2. Partial usage of the subscription period.
3. Failure to cancel the subscription before the renewal date.

How to Request a Refund
To request a refund, please contact our support team using the following details:
Email: support@rakt.in
Phone: +91 70427 21037

Your refund request must include:
- Your registered email address.
- Proof of purchase (e.g., receipt or invoice).
- Detailed explanation of the issue or reason for requesting a refund.

Processing Time
Once your refund request is approved, we will process the refund within 7-10 business days. The amount will be refunded to the original payment method used during the purchase.

Contact Us
If you have any questions regarding our refund policy, feel free to reach out to us at support@rakt.in.